Legacy Modernisation• March 10, 2025• 2 min read
Digitising the Trades: Replacing the Paper Diary
The trades industry is largely abandoned by modern SaaS. Architecting solutions for plumbers and electricians requires a deep understanding of mobile-first, zero-friction UX.
Walk onto any building site and you will see highly skilled tradespeople relying on crumpled paper diaries and WhatsApp messages to run six-figure operations.
The issue isn't that they are tech-averse; the issue is that standard CRM software is built for people sitting at desks, not people halfway up a ladder with dirt on their hands.
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